MAIN TERMS & CONDITIONS OF SERVICE
Salary: £12.21 per hour
Hours: Casual, predominantly evenings, weekends and bank holidays
Pension: Derby Theatre operates a contributory pension scheme provided by NEST
Probation: This post is subject to a six-month probationary period.
Notice: One month during probationary period, two months thereafter.
Benefits: Complimentary or discounted tickets to selected shows (non-transferable and subject to availability), childcare vouchers scheme, discounted parking in Derbion car park, Saville’s Insights App for discount at selected Derbion stores.
Join Us
We would like to invite you to a Front of House recruitment open evening. This is a chance to take part in a practical session which will give you the opportunity to showcase your skills and experience in customer service and teamwork. This evening will be made up of various activities which will allow you to demonstrate your passion and enthusiasm for being part of our Front of House team here at Derby Theatre. The open evening will be on Tuesday 30th September 2025 and last approximately 2 hours. Details and confirmation will be sent to the email provided on the application form.
Purpose of Post
The main function of the role is to deliver exceptional customer service and ensure a welcoming and safe environment which is able to meet the needs of a wide range of customers. The postholder will be responsible for providing a knowledgeable and efficient customer, sales and information service which seeks to maximise sales and promote Derby Theatre.
Key Responsibilities
Learn more by downloading our Full Job Description
How To Apply
1. Download an application form. You must fill in this form to apply as no CVs will be accepted.
2. You may choose to respond to the PERSONAL STATEMENT as a video or audio file. If so, please attach the files in an mp4 format, ensuring that they are no higher than 10MB or send via a we transfer link https://wetransfer.com/.
3. If you can, please save the file as a PDF with your name in the file name.
4. Download the ‘Candidate Welcome Pack‘ to find out more about Derby Theatre and what you can expect as an employee.
5. Read our guide to ‘Applying for a job at Derby Theatre’ for information about the application process
6. Email your completed application form or files to jobs@derbytheatre.co.uk
7. Please make sure you have completed the Equal Opportunities form. You can find this form HERE
Closing Date: Sunday 28th September 10pm
Recruitment Open Evening: Tuesday 30th September, 5:30pm
We aim to actively champion and celebrate diversity in all its forms. We are committed to equality of opportunity for all of those we work with and applications from individuals are encouraged regardless of age, caring responsibilities, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sexual orientation.
We positively encourage disabled people, people of African or Caribbean heritage, South Asian heritage, East Asian heritage, West Asian heritage, Central Asian heritage, South East Asian heritage and people of Middle East and North African heritage and those who have experienced racism. By the term ‘those who have experienced racism’, we are referring to individuals who have experienced discrimination based on the colour of their skin, race and/or their culture.
We guarantee to interview any candidate with a disability who meets the essential criteria for the role.